Privacy Notice.

Who is responsible for your information

Howard Joinery and Building is responsible for the personal information submitted through this website.

Information to complete: The business owner should confirm the business's legal status and add a correspondence address if one is to be published.

Email: jakhowardjoinery@gmail.com
Telephone: 07875 145588

Information we collect

If you contact us or request a quote, we may collect:

• your name;
• your postcode;
• your telephone number or email address;
• your preferred contact method;
• the type of work you are interested in;
• your project description; and
• any optional photographs you choose to attach.

How we use your information

We use this information to respond to your enquiry, understand the proposed work, check whether the project is within our service area, assess whether we may be able to help and discuss a possible quotation or next steps.

We do not use information submitted through the quote form for unrelated marketing unless you have separately agreed to this.

Our reason for using it

We use enquiry information to take steps at your request before potentially agreeing work with you and, where appropriate, for our legitimate interest in operating and responding to enquiries about the business.

Data sharing

Your enquiry is submitted using FormSubmit and delivered to the Howard Joinery and Building email account. Information may also be processed by the services used to host the website and provide email. We only share enquiry information with other people or service providers when this is necessary to respond to you, assess or carry out the requested work, meet a legal obligation, or when you ask us to do so.

We do not sell your personal information.

How long we keep information

We keep enquiry information only for as long as it is reasonably needed for the enquiry, any resulting work, record keeping and applicable legal requirements.

Information to complete: Howard Joinery and Building must choose and document an appropriate retention period for enquiries that do not result in work and for customer/project records.

Photographs

Photographs attached to an enquiry are used to understand the space, proposed work or inspiration you are sharing. Please avoid including people, documents, addresses or other personal details unless they are necessary for the enquiry.

Your information rights

Depending on the circumstances, you may have the right to ask for access to your personal information, to have inaccurate information corrected, to ask for information to be deleted or restricted, or to object to how it is used.

To make a request, email jakhowardjoinery@gmail.com. If you have concerns, please contact us first so that we can try to resolve them. You may also raise a concern with the UK Information Commissioner's Office.

Analytics and cookies

The website may use essential technology needed for hosting, security and normal operation. If optional analytics or advertising cookies are introduced, this notice and the website's consent choices should be updated before those technologies are enabled.

Information to complete: Confirm which analytics and cookie services will be used before enabling Google Tag Manager, Google Analytics or any advertising service.

Changes to this notice

We may update this notice when the website, contact process or service providers change. The date at the top of this page will show when it was last updated.